Industry Insight

EHR Vendor to Share Data With Large Life Insurance Company

New York Life, America’s largest mutual life insurer, announces an innovative collaboration with Cerner Corporation, a global health care technology company, to facilitate and simplify EHR retrieval. The two companies have worked together to minimize friction in the life insurance application process for consumers and accelerate underwriting decisions.

This collaboration supports New York Life, with patient consent, in safely and securely accessing hospitals’ EHRs in near-real time. New York Life and Cerner refined the solution to meet the needs of both consumers and insurance companies as well as to ease the administrative burden on health care providers.

“These efforts are an important part of New York Life’s ongoing drive to leverage digital health data to accelerate life insurance underwriting,” says Alex Cook, head of strategic capabilities at New York Life. “With the support of these innovations, New York Life has reduced application processing time and streamlined the process for consumers to meet their life insurance coverage needs.”

“Reducing friction in the life insurance application process has proven to be incredibly relevant in today’s virtual world and tremendously beneficial to consumers,” Cook adds. “Through collaboration with Cerner and other leading partners, our investment in the growing digital health data ecosystem will continue to benefit both our customers and our industry.”

Art Glasgow, senior vice president of strategic growth at Cerner, says, “We’re focused on helping life insurance companies return underwriting decisions quickly and accurately with near-real-time digital record delivery from across the country. Our collaboration with New York Life helps create a faster, more efficient process that improves the experience for both life insurance applicants and insurers.”

— Source: New York Life

ApprioHealth Announces New Chief Operating Officer

ApprioHealth, a provider of advanced technology and specialized revenue cycle management solutions for commercial health care providers, announces the addition of Carl Swart as chief operating officer. The addition of Swart is further evidence that the organization is dedicated to taking a lead position in the transformation of the revenue cycle industry.

“I’m incredibly pleased to welcome Carl to the ApprioHealth team. His vast experience with the application of advanced technology within the revenue cycle space, combined with his frontline management expertise for large national health systems, allows us to expand the delivery of impactful solutions for our current and future customers,” says Darryl Britt, Apprio’s president. “ApprioHealth will continue to expand our management team to ensure we have individuals who are not only leaders within the industry but representatives of our culture who further distinguish us from the competition.”

Swart brings 30 years of comprehensive revenue cycle experience within hospital and physician settings. His expertise in standardizing operational workflow, instilling organizational discipline, supporting compliance strategies, and executing operational transformation will result in enhanced customer value and the maximization of revenue for customers.

Prior to joining ApprioHealth, Swart served as the vice president for revenue cycle for Ensemble Health Partners. Additionally, he spent nearly a decade with Mercy Health as a market vice president.

— Source: ApprioHealth