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For The Record
E-Newsletter    October 2024
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Reorganizing the HHS

Artificial Intelligence can help streamline revenue cycle management. Jim Bohnsack, chief strategy officer for Aspirion—a technology-leading revenue cycle management company that addresses hospital denials, underpayments, and complex claims—looks at the challenges and solutions.

In addition to reading our e-newsletter, be sure to visit For The Record’s website at www.fortherecordmag.com. We welcome your feedback at edit@gvpub.com. Follow For The Record on Facebook and X, formerly known as Twitter, too.

Kate Jackson, editor
In This E-Newsletter
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Denied Claims Harm Patients and Providers — How AI Can Help Heal the System

By Jim Bohnsack

Hospital finance executives are grappling with three pressing revenue cycle management (RCM) challenges: staffing shortages, a surge in claims denials, and the convoluted prior authorization process.

These issues not only strain financial resources but also jeopardize the quality of patient care. Leveraging advanced technologies like artificial intelligence (AI) and automation, health care providers can address these hurdles, streamline operations, and ensure timely and effective patient treatment while securing financial stability.

In June, the American Medical Association (AMA) House of Delegates laid out its priorities for reforms to a health care system plagued by troubles with inflation—made worse by claims denials, prior authorizations, and staffing uncertainties that hinder providers as they try to manage costs and run their operations efficiently. Priorities include the following:

• ensure the clinical validity of care and offer patients continuity;
• offer transparency and fairness from the prior authorization process;
• approve claims in a timely manner; and
• offer alternative options for care in case of a denial.

FULL STORY

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This program has been approved for 1.0 continuing education unit(s) (CEUs) for use in fulfilling the continuing education requirements of the American Health Information Management Association (AHIMA). Granting of Approved CEUs from AHIMA does not constitute endorsement of the program content or its program provider.
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