New leaders, new categories, new Best in KLAS segments, and a cosmetic overhaul to improve digestibility are some of the highlights of the "2013 Best in KLAS Awards: Software Services" report.
The report, which ranks vendors and their solutions, saw some changes in the top-ranked spots from last year's rankings. Additionally, based on feedback from providers, the report now includes the following categories: Computer-Assisted Coding, Revenue Cycle - Charge Capture, and Go-Live Support. Also, Health Information Exchange (HIE) and Patient Portals are now Best in KLAS segments.
To make the data as easy to consume as possible, KLAS overhauled the look and feel of the annual report.
"We listened to the providers, and these are the results," says Adam Gale, CEO and president of KLAS Research. "This report isn't about KLAS. It is a reflection of thousands of providers who wanted to be heard and counted. That is the reason top-performing vendors should be proud of their achievements."
The Best in KLAS Award winners from this report include the following:
• Epic EpicCare Inpatient EMR: Acute Care EMR;
• SRSsoft EHR: Ambulatory EMR (1-10 Physicians);
• Epic EpicCare Ambulatory EMR: Ambulatory EMR (11-75 Physicians);
• Epic EpicCare Ambulatory EMR: Ambulatory EMR (Over 75 Physicians);
• Cerner: Application Hosting (CIS/ERP/HIS);
• QlikTech QlikView: Business Intelligence/Analytics;
• Merge Healthcare Cardio: Cardiology;
• ZirMed: Claims and Clearinghouse;
• Impact Advisors: Clinical Implementation Principal;
• Sagacious Consultants: Clinical Implementation Supportive;
• Cerner CommunityWorks: Community HIS;
• Quest Diagnostics ChartMaxx: Document Management and Imaging;
• Wellsoft EDIS:Emergency Department;
• Unibased USA RMS: Enterprise Scheduling;
• Cymetrix: Extended Business Office;
• McKesson ERP Solutions: Financial/ERP;
• Epic Care Everywhere: Health Information Exchange (HIE);
• Thornberry NDoc: Homecare;
• CareTech Solutions: IT Outsourcing (Extensive);
• CareTech Solutions: IT Outsourcing (Partial);
• Siemens NOVIUS Lab: Laboratory;
• athenahealth: Overall Physician Practice Vendor;
• Impact Advisors: Overall Services Firm;
• Epic: Overall Software Suite Vendor;
• athenahealth: Overall Software Vendor;
• Sectra PACS: PACS;
• Epic Resolute Hospital Billing: Patient Accounting and Patient Management;
• athenahealth athenaCommunicator: Patient Portals;
• Epic Willow: Pharmacy;
• Cornerstone Advisors: Planning Assessment;
• athenahealth athenaCollector: Practice Management (1-10 Physicians);
• athenahealth athenaCollector: Practice Management (11-75 Physicians);
• Epic Resolute/Prelude/Cadence Ambulatory: Practice Management (Over 75 Physicians);
• Epic Radiant: Radiology;
• PwC: Revenue Cycle Transformation;
• Dolbey Fusion Speech (BES): Speech Recognition;
• Epic OpTime: Surgery Management;
• J2 Interactive: Technical Services;
• Rays (Nightrays): Teleradiology Services; and
• Precyse: Transcription Services.
The Category Leader Award winners from this report include the following:
• Siemens Soarian Clinicals: Acute Care EMR (Community);
• Cerner CoPathPlus: Anatomic Pathology;
• GE Healthcare Centricity Perioperative Anesthesia: Anesthesia;
• SCC SoftBank: Blood Bank;
• Healthcare Insights: Budgeting;
• Merge Healthcare Hemo: Cardiology Hemodynamics;
• Elsevier CPM Resource Center: Clinical Decision Support - Order Sets and Care Plans;
• Logical Images VisualDx: Clinical Decision Support - Point of Care Clinical Reference;
• Wolters Kluwer Pharmacy OneSource Sentri7: Clinical Decision Support - Surveillance;
• PatientKeeper Physician Portal: Clinical Portals/Aggregation;
• 3M 360 Encompass System: Computer-Assisted Coding;
• Allscripts EPSi Decision Support: Decision Support - Business;
• Epiphany Healthcare Cardio Server: ECG Data Management;
• Emdeon (Chamberlin Edmonds): Eligibility Enrollment Services;
• QuadraMed MPI: EMPI;
• Philips IntelliSpace Portal: Enterprise Advanced Visualization;
• Xerox: Financial ERP Implementation;
• Encore: Go-Live Support;
• Aspen Advisors: ICD-10 Consulting;
• lifeIMAGE: Image Exchange;
• Hospira TheraDoc Infection Control Assistant: Infection Control and Monitoring;
• CareFusion MedMined: Infection Control and Monitoring;
• GetWellNetwork System: Interactive Patient Systems;
• Corepoint Health Integration Engine: Interface Engines;
• Clinical Computer Systems OBIX Perinatal Data System: Labor and Delivery;
• Orchard Harvest LIS: Laboratory (Ambulatory);
• Orchard Harvest LIS: Laboratory (Community);
• PointClickCare: Long-Term Care;
• MRS Inc MRS7 Reporting: Mammography Information Systems;
• iSirona DeviceConX: Medical Device Integration Systems;
• 3M Codefinder: Medical Records Coding;
• MedAptus Pro Charge Capture: Mobile Data Systems;
• Elekta MOSAIQ: Oncology;
• INFINITT PACS: PACS (Ambulatory);
• Avreo interVIEW: PACS (Community);
• Passport IntelliSource: Patient Access - Eligibility Verification;
• TransUnion Healthcare ClearQuote: Patient Access - Patient Bill Estimation;
• AHI Software AHIQA: Patient Access - Registration QA;
• QuadraMed Affinity Financials: Patient Accounting and Patient Management (Community);
• TeleTracking Capacity Management Suite: Patient Flow;
• FairWarning Privacy Breach Detection: Patient Privacy Monitoring;
• McKesson EnterpriseRx (Outpatient): Pharmacy - Outpatient (Retail);
• PAR Excellence Systems: Point of Use Inventory Management;
• Xerox Midas+ Solution: Quality Management;
• Wolters Kluwer MediRegs ComplyTrack Suite: RAC Management;
• FUJIFILM Synapse RIS: Radiology (Ambulatory);
• Avreo interWORKS: Radiology (Community);
• AeroScout MobileView: Real-Time Location Systems (RTLS);
• MRO Corp: Release of Information;
• Craneware Bill Analyzer: Revenue Cycle - Charge Capture;
• Craneware Chargemaster Toolkit: Revenue Cycle - Chargemaster Management;
• SSI Group Billing (ClickON/AllNet/NetBilling): Revenue Cycle - Claims Management;
• Parallon Business Solutions: Revenue Cycle Outsourcing;
• Phreesia: Self-Service Patient Kiosk;
• Imprivata OneSign Single Sign-On: Single Sign-On;
• Stoltenberg Consulting: Staff Augmentation;
• API Healthcare Staffing and Scheduling: Staff/Nurse Scheduling;
• HealthcareSource Talent Management: Talent Management;
• API Healthcare Time and Attendance: Time and Attendance;
• Varian Eclipse: Treatment Planning;
• Kurt Salmon: Vendor Selection;
• VMware vSphere: Virtualization; and
• Dell Services Unified Clinical Archive (UCA): VNA/Image Archive.
Source: KLAS